Ans. RELATIONSHIP BETWEEN ATTITUDE AND BEHAVIOUR
The
basic purpose of your studies on attitudes is to know the degree of impact of
attitude on work behaviour. Early research works suggested that attitudes
simply influence behaviour. However in the late 1960s, researchers had
different tone. They opined that behaviour is far from simple, but it is
understandable, and certainly not random. It was found that attitudes and
behaviour are at best only weakly related. Now the more recent research works
suggest that the influence of attitude on behaviour is significant, provided
that we choose to focus on specific, relatively narrow attitudes (well defined)
rather than more general ones. In other words, in presence of certain
moderating variables (conditional factors), impact of attitude on behaviour is
significant. Following are the factors, which determine degree of influence of
attitudes on behaviour.
• Attitude Specificity: Specific
attitudes are much better predictors of behaviour than general ones.
• Attitude Strength: Intense or
strong attitudes are generally much better predictors of overt behaviour than
weak ones.
• Attitude Relevance: It means the
extent to which attitude objects actually have an effect on the life of the
person holding various attitudes. The stronger such effects, the stronger the
link between attitudes and behaviour.
• Attitude Accessibility: It is the ease
with which specific attitudes can be brought into consciousness from memory.
The greater such accessibility, the stronger the effect of various attitudes on
behaviour.
• Existence of Social Pressure: When social
pressures hold exceptional power, individuals’ overt behaviour follows the
pattern set by such pressures, though there may be discrepancies between
attitudes and behaviour.
• Direct Experience: Attitude may
influence behaviour more strongly if an attitude refers to something with which
the individual has direct personal experience.
So,
do attitudes influence behaviour? Systematic research on this question
indicates that they do. Researchers have shown interest in other direction
also- whether or not behaviour influences attitudes? Interestingly higher
correlation has been found in this direction, and it has been concluded that
behaviour influences attitudes more strongly than attitudes influence
behaviour. This view is called Self-perception theory. This theory proposes
that attitudes are used after the fact to make sense out of an action that has
already occurred, rather than as devices that precede and guide action. This
concept appears to be in opposite tune with respect to the theory of Cognitive
Dissonance. However, it may be beneficially used to shape the attitudes of
individuals by encouraging them to participate in certain actions. For example
if students are made to visit an institution engaged in providing vocational
training to handicapped, students’ attitude towards handicapped may be positive
in future. Taking help of our understanding on influence of attitudes on
behaviour, as well as, influence of behaviour on attitudes- and making best use
of both- we can say that in formative years (when experience is limited) there
is significant influence of behaviour on attitudes. Once attitudes are formed
after exposure to sufficient experience, attitudes start influencing behaviour
in significant way.
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